InboundX

Privacy Policy

Introduction

InboundX values your trust and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our services.

1. Information We Collect

  • Personal Information: Name, date of birth, address, phone number, email, Social Security number, and Medicare details.
  • Health Information: Medical history, treatments, and coverage preferences related to your Medicare needs.
  • Financial Information: Payment details, billing information, and banking details for premium payments.
  • Technical Information: IP address, browser type, and device information when you visit our website or use our digital platforms.

2. Use of Information

We use the information we collect in various ways, including to:

  • To provide Medicare insurance services and process your applications.
  • To communicate with you regarding policy updates, benefits, and claims.
  • To comply with legal and regulatory obligations.
  • To improve our products, services, and customer experience.
  • To detect and prevent fraud or unauthorized activities.

3. Disclosure of Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors assisting with claims processing, billing, and customer support.
  • Government Agencies: As required for Medicare coordination or legal compliance.
  • Business Partners: For co-branded services or marketing purposes, with your consent.
  • Legal Authorities: When necessary to comply with applicable laws, subpoenas, or court orders.

4. Security Measures

We implement industry-standard security measures to protect your information against unauthorized access, loss, or misuse. These include encryption, firewalls, and secure data storage.

5. Your Choices and Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt out of marketing communications.
  • Restrict the processing of your data in certain circumstances.

6. Cookies and Online Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to block cookies if preferred.

7. Retention of Information

We retain your personal information for as long as necessary to provide services and fulfill legal obligations.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

By using our services, you agree to the terms outlined in this Privacy Policy.

Last Updated: Jan 2025

Table of Contents:

1. Information We Collect

2. Use of Information

3. Disclosure of Information

4. Security Measures

5. Your Choices and Rights

6. Cookies and Online Tracking

7. Retention of Information

8. Updates to This Policy

9. Contact Us

InboundX is your Independent Medicare-licensed Insurance agency and Advisor. Participating sales agencies represent Medicare Advantage [HMO, PPO, and PFFS] organizations that are contracted with Medicare. Enrollment depends on the plan's contract renewal with Medicare. We do not offer every plan available in your area. Currently, we represent 4 organizations that offer 2 products in your area. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options. Not all plans offer all of these benefits. Benefits may vary by carrier and location. Limitations, exclusions, copays, deductibles, and coinsurance may apply. The benefit (s) mentioned may be part of a special supplemental program for chronically ill members with one of the following conditions: Diabetes mellitus, Cardiovascular disorders, Chronic and disabling mental health conditions, Chronic lung disorders, and Chronic heart failure. This is a partial list of qualifying conditions. Having a qualifying condition alone does not mean you will receive the benefit(s). Other requirements may apply.

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